Framing Effect
Drawing different conclusions from the same information when presented differently.
Examples
- Frame A: "This surgery has a 90% survival rate." Frame B: "This surgery has a 10% mortality rate." Despite being statistically identical, patients are significantly more likely to choose the surgery when presented with Frame A.
- Frame A: "Get 33% extra free!" Frame B: "25% off the regular price!" These result in the same value, but research shows consumers respond more positively to the "extra free" framing.
- Frame A: "Early payment discount of 2% if paid within 10 days." Frame B: "Late payment penalty of 2% if not paid within 10 days." Businesses respond more positively to the discount framing than the penalty framing.